Your privacy is not something we take lightly. At 1918kiss, every piece of information you share with us is handled with the highest level of protection. This page clearly explains what we collect, why we need it, and how we protect it.
We built our data protection system on three core principles we never compromise on.
1918kiss only collects data that is strictly necessary for specific, disclosed purposes. We do not collect data excessively or for vague reasons. Every type of data we request has a clear justification — whether for account security, payment processing, or improving the user experience.
All your data is encrypted using 256-bit SSL encryption — the same highest-grade security standard adopted by Malaysia's leading banks. Our servers are protected by multi-layered firewalls, real-time intrusion detection systems and round-the-clock security monitoring. Your payment data is never stored on our servers.
1918kiss never sells, rents, or shares your personal data with advertisers or third parties for marketing purposes. Your data belongs to you. We only share the information necessary with service providers directly involved in operating our platform, and only under strict confidentiality agreements.
The 1918kiss Privacy Policy is built in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) — Act 709. This means your rights as a data subject are recognised and protected under local law. You have the right to access, correct, and in certain circumstances, request the deletion of your data.
You can manage your communication settings, cookie preferences, and data permissions through your 1918kiss account settings. If you wish to stop receiving promotional emails or want to know what data we hold about you, contact our privacy team and we will respond within the timeframe required by law.
If there are significant changes to how we handle your data, 1918kiss will proactively notify you by email or in-platform notification before those changes take effect. We believe you have the right to know when something changes — not just find out when you re-read this policy a year later.
This Privacy Policy explains in detail how 1918kiss collects, uses, stores, protects, and in certain circumstances discloses the personal information of members who use our platform at https://1918kiss.best. This document forms part of our commitment to the transparency and trust we have built with over 850,000 Malaysian players on the 1918kiss platform.
When we refer to "personal data" in this document, we mean any information that can be used to identify you, directly or indirectly, as an individual — including your name, phone number, email address, IP address, device information, and financial transaction records.
This Privacy Policy applies to all 1918kiss services, including slots, live casino, blackjack, baccarat, Sports Betting (EPL, Malaysia Super League, BWF badminton, international cricket), table games, virtual sports, and any other services offered through our platform. It also covers your interactions with our customer support team via live chat or email.
1918kiss collects several categories of data depending on how you interact with our platform. Below is a full breakdown of the data we collect and the circumstances in which it is collected:
Data You Provide Directly
Automatically Collected Data
| Data Category | Purpose of Collection | Legal Basis |
|---|---|---|
| Identity information (name, IC number) | Account verification & KYC | Legal obligations |
| Contact information (email, phone) | Account communications & support | Contract performance |
| Financial data (eWallet, bank) | Deposit & withdrawal processing | Contract performance |
| Technical data (IP, device) | Security & fraud prevention | Legitimate interests |
| Gaming activity data | Responsible gaming & personalisation | Consent & legitimate interest |
We never collect more information than is necessary for the stated purpose. If at any point we require additional information not listed above, you will be notified in advance and asked to provide your explicit consent.
The data we collect is used for specific, disclosed purposes only. We do not use your data for anything beyond what is stated here without first obtaining your consent. The following are the primary ways we use your data:
1918kiss continuously invests in state-of-the-art security infrastructure to ensure your personal data remains protected at all times. Here are the layers of protection we have in place:
Your personal data is stored on servers located in certified data centre facilities with strict physical and digital access controls. Only 1918kiss staff with a legitimate business need are permitted to access member personal data, and every instance of access is automatically logged and monitored.
Your payment card details and eWallet account information are never stored on 1918kiss servers. All payment processing is handled entirely by licensed and registered payment gateways that meet PCI-DSS security standards. This means that even in the event of a security incident on our end, your payment details remain fully protected.
1918kiss does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. This is a principle we have never compromised on since the very first day this platform launched.
However, in the course of operating the platform, 1918kiss may need to share data with the following parties under limited and controlled circumstances:
1918kiss uses cookies and similar tracking technologies to ensure the platform runs smoothly and to deliver a better experience for every user. Cookies are small text files stored in your browser when you visit our platform.
The following are the types of cookies we use:
You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the 1918kiss platform and you may be unable to log in or carry out transactions normally.
As a 1918kiss member and data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold about you:
You have the right to request a copy of the personal data we hold about you. We will provide this information within 21 working days from the date your request is received.
If any data we hold about you is inaccurate, outdated, or incomplete, you have the right to request a correction. We will update the information promptly upon verification.
For data processing based on your consent — such as marketing communications — you may withdraw that consent at any time without affecting any processing that took place prior to withdrawal.
In certain circumstances, you have the right to object to the processing of your personal data. We will assess each request on a case-by-case basis in accordance with the relevant provisions of the PDPA.
You may request the deletion of your personal data under certain circumstances, such as when the data is no longer needed for its original purpose. Please note that we may need to retain certain data to fulfil our legal obligations.
1918kiss strictly prohibits individuals under the age of 18 from registering or using our platform in any capacity. Our platform is exclusively for adults.
Accordingly, we do not intentionally collect, store, or process any personal data from individuals under the age of 18. Should we discover that we have inadvertently collected data from a minor, we will take immediate action to delete that data and close the associated account.
In the course of global platform operations, some of your data may be processed or stored outside Malaysia — for example, by international game providers such as Evolution Gaming or Pragmatic Play, which operate servers across multiple locations.
Whenever such data transfers occur, 1918kiss ensures that protections equivalent to or exceeding those required under Malaysia's PDPA are always applied, through:
We do not transfer data to countries or organisations that do not offer a level of data protection equivalent to Malaysia's. If you have concerns about cross-border data transfers, you may direct your enquiry to our Privacy Officer for further information.
1918kiss retains your personal data only for as long as necessary to fulfil the original purpose for which it was collected, unless a longer retention period is required or permitted under Malaysian law.
| Data Type | Retention Period | Justification |
|---|---|---|
| Active account information | For the duration of the active account | Ongoing account management |
| Financial transaction records | 7 years after the transaction | Malaysian legal requirements |
| Support communication logs | 3 years after last interaction | Complaints & improvements reference |
| Technical data & system logs | 12 months | Security & debugging |
| Closed account data | 5 years after closure | Fraud prevention & legal compliance |
Once the retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked to you as an individual. The deletion process is carried out periodically and automatically by our data management system.
1918kiss reserves the right to update or amend this Privacy Policy from time to time in line with changes in law, technology, or the way we conduct our business. The date of the most recent update will always be displayed at the top of this page.
For minor amendments that do not affect your fundamental rights, we may not provide specific advance notice. However, for material changes — such as changes to how we use your data or changes to the third parties who receive it — we will notify you by email or via an in-platform notification at least 14 days before the changes take effect.
If you have any questions, concerns or complaints regarding how 1918kiss handles your personal data, you may reach our Privacy Officer through the following channels:
When contacting us regarding privacy, please clearly state the type of request you are making (data access, correction, deletion, etc.), the username or email address registered to your 1918kiss account, and any additional details relevant to your request. We will verify your identity before processing any request involving access to or modification of your data.
If you are not satisfied with our response to your privacy complaint, you have the right to escalate it to the Department of Personal Data Protection under Malaysia's Ministry of Communications and Digital, which is the relevant regulatory body under the PDPA 2010.
Your privacy is protected by 256-bit SSL. 1918kiss does not sell your data to anyone. We are fully compliant with Malaysia's PDPA. Read Terms & Conditions →
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